Privacy Policy

Plum Harbor ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect information about you in various ways. The information we may collect includes:

Personal Data

When you register for our courses, contact us, or interact with our website, we may collect personally identifiable information, such as:

• Your name and email address
• Information about your language learning goals
• Communication preferences
• Any other information you voluntarily provide

Automatically Collected Information

When you access our website, we may automatically collect certain information about your device, including:

• Browser type and version
• Operating system
• IP address
• Pages visited and time spent on those pages
• Referring website addresses

How We Use Your Information

We use the information we collect for various purposes, including:

• To provide and maintain our services
• To process your course enrollments and inquiries
• To communicate with you about our programs and services
• To improve our website and user experience
• To send you marketing communications (with your consent)
• To comply with legal obligations

Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: When you have given explicit consent for specific purposes
• Contractual Necessity: When processing is necessary to fulfill our agreement with you
• Legitimate Interests: When we have a legitimate business interest that does not override your rights
• Legal Compliance: When we must process data to comply with the law

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With service providers who assist in operating our website and services
• When required by law or to respond to legal process
• To protect our rights, property, or safety, or that of our users
• With your consent or at your direction

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When determining retention periods, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.

Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

• The right to access your personal data
• The right to correct inaccurate data
• The right to request deletion of your data
• The right to restrict or object to processing
• The right to data portability
• The right to withdraw consent

To exercise any of these rights, please contact us using the information provided below.

Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. For more information about our use of cookies, please see our Cookies Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions about this privacy policy or our data practices, please contact us at:

Plum Harbor
456 Learning Avenue, Suite 210
Toronto, ON M5V 2T6, Canada
Email: [email protected]